Our client is Australia's first, purely online retailer. They are home to a curated collection of indoor and outdoor furniture and decor, featuring thousands of hand selected items representing the best of Australian and international design.They are South Australian owned and operated, based in the Eastern Suburbs of Adelaide.This position is based in their customer service team, where they need an Online Sales Administrator who thrives in a fast-paced environment and works well under pressure. About YouYou will have a passion for interior design and decor. It is imperative that you are enthusiastic and energetic, willing to maintain excellent customer service.The successful candidate will have:Strong administrative skillsA results-driven, proactive personalityExcellent written and verbal communication skillsExcellent problem solving and time management skillsHigh attention-to-detail, coping with high-volume data entryThe ability to work autonomouslyPrevious call centre, insurance, or travel booking experience (advantageous)Strong MS Office skills and Zendesk (advantageous) The RoleThis position encourages you to ensure all of their customers have a positive experience. It is an ongoing temporary assignment with the opportunity to be offered a permanent position as part of the Claims Management team.Your duties will include:Providing customer service through phone, email, and online chat in a timely mannerLiaise with suppliers regarding time frames of deliveriesMonitor and advise customers on order statusUpdate the supplier database within their CRMPreparation of quotes and invoicesAd-hoc administration as required 55000 AUD Australia - SA Adelaide Adelaide

Online Sales Administrator

  • Must have online sales experience
  • Plenty of support, training provided!
  • Free onsite parking

Our client is Australia's first, purely online retailer. They are home to a curated collection of indoor and outdoor furniture and decor, featuring thousands of hand selected items representing the best of Australian and international design.

They are South Australian owned and operated, based in the Eastern Suburbs of Adelaide.

This position is based in their customer service team, where they need an Online Sales Administrator who thrives in a fast-paced environment and works well under pressure.

 

About You

You will have a passion for interior design and decor. It is imperative that you are enthusiastic and energetic, willing to maintain excellent customer service.

The successful candidate will have:

  • Strong administrative skills
  • A results-driven, proactive personality
  • Excellent written and verbal communication skills
  • Excellent problem solving and time management skills
  • High attention-to-detail, coping with high-volume data entry
  • The ability to work autonomously
  • Previous call centre, insurance, or travel booking experience (advantageous)
  • Strong MS Office skills and Zendesk (advantageous)

 

The Role

This position encourages you to ensure all of their customers have a positive experience. It is an ongoing temporary assignment with the opportunity to be offered a permanent position as part of the Claims Management team.

Your duties will include:

  • Providing customer service through phone, email, and online chat in a timely manner
  • Liaise with suppliers regarding time frames of deliveries
  • Monitor and advise customers on order status
  • Update the supplier database within their CRM
  • Preparation of quotes and invoices
  • Ad-hoc administration as required

An email confirmation will be sent to you on receipt of your application; it is not necessary to call our office to verify receipt. We handle all applications according to our Privacy Policy - www.11recruitment.com.au/privacy.html

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