About the roleUnicare Health is known as a respected partner to healthcare professionals, carers, and customers. They provide and improve equipment, enhancing the quality of life of their customers for over 30 years.The role is quite diverse and they are looking for a team player to join the Customer Service team. The team is supportive and collaboratively shares all duties and responsibilities amongst members. As a Customer Service Representative your duties will include but are not limited to:Answering incoming phone calls and assisting with enquiries in a prompt and friendly mannerResponding to emails directed to personal and shared inboxesProviding consultative customer service to showroom walk-insProducing and processing quotations, sales orders, and invoicingProcessing customer demo requests or rentalsDatabase managementAd hoc administrative duties as requiredAbout YouTo be part of the Customer Service Team, you will be proactive and empathetic, treating customers with respect when identifying their unique needs.  To be successful in this role you will ideally have the following:Strong communication skills both written and verbalAbility to measure, calculate and think mathematicallyExceptional time management and organisational skills Natural empathy for others and a passion for helping customers with unique needs relating to age and disabilityAbout Unicare Health Our vision is to be Australia's most respected partner to healthcare professionals, carers, and customers. We are known for recommending, providing, and improving equipment that best enhances quality of life.Unicare Health is a strong, values driven organisation. Their values are soft, nurturing, non-aggressive, positive and comforting, which is consistent with their caring approach and internal culture.  60000 AUD Australia - WA Perth CBD, Inner & Western Suburbs Bentley 6102

Customer Service Representative

  • Work for a respected partner who enables power of applied knowledge
  • Hone your customer service skills
  • Bentley location - parking available on site

About the role

Unicare Health is known as a respected partner to healthcare professionals, carers, and customers. They provide and improve equipment, enhancing the quality of life of their customers for over 30 years.

The role is quite diverse and they are looking for a team player to join the Customer Service team. The team is supportive and collaboratively shares all duties and responsibilities amongst members. 

As a Customer Service Representative your duties will include but are not limited to:

  • Answering incoming phone calls and assisting with enquiries in a prompt and friendly manner
  • Responding to emails directed to personal and shared inboxes
  • Providing consultative customer service to showroom walk-ins
  • Producing and processing quotations, sales orders, and invoicing
  • Processing customer demo requests or rentals
  • Database management
  • Ad hoc administrative duties as required

About You

To be part of the Customer Service Team, you will be proactive and empathetic, treating customers with respect when identifying their unique needs.  

To be successful in this role you will ideally have the following:

  • Strong communication skills both written and verbal
  • Ability to measure, calculate and think mathematically
  • Exceptional time management and organisational skills 
  • Natural empathy for others and a passion for helping customers with unique needs relating to age and disability

About Unicare Health 

Our vision is to be Australia's most respected partner to healthcare professionals, carers, and customers. We are known for recommending, providing, and improving equipment that best enhances quality of life.

Unicare Health is a strong, values driven organisation. Their values are soft, nurturing, non-aggressive, positive and comforting, which is consistent with their caring approach and internal culture.

 

An email confirmation will be sent to you on receipt of your application; it is not necessary to call our office to verify receipt. We handle all applications according to our Privacy Policy - www.11recruitment.com.au/privacy.html

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