Client showcase

How we recruited a Lab Manager

About the client

Our client is an independent minerals analysis facility in Malaga, WA. They are a world leader in microwave digestion of mineral samples, with a focus on geochemical analysis.

Location - Malaga, WA
Industry - minerals
Size - 20 employees

We applied our three-phase service delivery model for this recruitment drive.

How we recruit talent →

Video job advertisement

Social media algorithms prioritise video content over still images, so we produce video advertisements for all vacancies to enhance our candidate sourcing efforts.

By leveraging this unique and highly effective approach, we aim to connect with the right candidates at the right time.

We share our videos on LinkedIn, and Facebook, posting them 10-20 times based on relevance. Typically, our videos receive over 1,000 views within the first 24 hours.

Job advertisement

We continually refresh, rewrite, and reformat our job advertisements to ensure we receive high-quality applications. Our strategy is proactive, with approximately 20 advertisements posted for each permanent job. These advertisements are shared across:

Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
Social media - LinkedIn, Facebook and Twitter
11 Recruitment's website

On average, our advertisements receive over 100 applications and significantly outperform the market benchmark for Seek, shown in this graph.

Lab Manager

Excellent opportunity for career progression
Work in a family-run company
Parking on-site

ABOUT THE CLIENT

Our client is a Malaga-based boutique mineral analysis company. It was established in 2008 and is owned by a small group of key investors, most of whom are employees of the company. To ensure they are ahead of the game, this geochemical analysis laboratory use leading technology for their analysis work.

ABOUT THE ROLE

The Laboratory Manager will be responsible for supervising a highly skilled team of Chemists and Laboratory Technicians. They will also be required to be ‘hands on’ and assist and support their team when times get busy. The ideal applicant will have a strong work ethic and be able to deliver to deadlines set. For the right person, there is room for further growth as this company is expanding.

ABOUT YOU

The successful candidate will have:

A bachelor’s degree in chemistry
10 years’ mineral chemistry or environmental laboratory experience
Experience as a section manager/supervisor
Experience in instrumental analysis (ICPOES/ICPMS)
The ability to carry out quality assurance checks (CRM’s)
Excellent organisational and problem-solving skills
Strong stakeholder management skills
Excellent verbal and written communication skills
Strong analytical skills with the ability to analyse ‘big data’
Strong computer and systems knowledge
Advanced Excel
Business studies/management qualification desirable

Assessment Matrix design

Our custom-designed, in-house software generates an Assessment Matrix, serving as the blueprint for our recruitment process. This process includes screening, interviews, document verification, skills testing, personality profiling, and reference checks.

The Assessment Matrix marks the stage at which each criterion is addressed, with the most critical criteria being checked multiple times throughout the recruitment process.

Selection criteria	Screen	Interview	Docs.	Profiling	Refs.
Education
Tertiary Qualification in chemistry (Bachelor’s degree or higher)	✓	✓	✓
Experience
10 years’ experience in mineral chemistry or environmental laboratory	✓	✓			✓
Must be experienced in instrumental analysis (ICPOES/ICPMS)	✓	✓			✓
Able to carry out production work and work with the team	✓	✓			✓
Strong analytical skills with the ability to analyse big data & identify trends	✓	✓			✓
Experience of carrying out quality assurance checks (CRM’s)	✓	✓			✓
Experience as a section supervisor/manager	✓	✓			✓
Good at trouble shooting	✓	✓			✓
Strong communicator (internally and externally)	✓	✓			✓
Excellent at prioritising and getting the job done on time	✓	✓			✓
Strong computer systems knowledge	✓	✓			✓
MS Office experience – must have advanced Excel	✓	✓			✓
Excellent written and verbal communication skills	✓	✓			✓
Business studies/management qualification (desirable)	✓	✓			✓
Other
Work location – Malaga	✓	✓			✓
Verify LinkedIn CV vs CV submitted	✓	✓			✓
Accept expected salary range ($90 - $120 (top end) plus super	✓	✓			✓
Have you ever received a warning of termination	✓	✓			✓
Will you pass a drug test?	✓	✓			✓
Behaviour
Dominance - 38%		✓		✓
Influence - 37%		✓		✓
Steadiness - 49%		✓		✓
Compliance - 69%		✓		✓
Forms signed
Health / police check			✓
Signed document - tell the truth			✓
Docs verified
Driver’s licence	✓		✓
Citizen AU / NZ or PR	✓		✓
Medical Check	✓		✓
Probity Check	✓		✓

DISC profiling

Just like people, jobs have their own behavioral profiles based on duties, environment, and communication. For every job vacancy, we create a profile that allows us to match an applicant's behavior to the specific role.

We utilise the DISC assessment, which examines the following attributes:

Dominance - accomplishing results, the bottom line, confidence
Influence - persuading others, openness, dependability
Steadiness - cooperation, sincerity, dependability
Compliance - quality, accuracy, expertise

DISC profile - Business Manager

Business Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views

1,043

Applications received

Interviewed by 11 Recruitment

Shortlisted

Interviewed by client

Hired

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