Client showcase

How we recruited a Lab Manager

About the client

Our client is an independent minerals analysis facility in Malaga, WA. They are a world leader in microwave digestion of mineral samples, with a focus on geochemical analysis.

Location - Malaga, WA
Industry - minerals
Size - 20 employees

We applied our three-phase service delivery model for this recruitment drive.

How we recruit talent →

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time.

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
Social media - LinkedIn, Facebook and Twitter
11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

Lab Manager

Excellent opportunity for career progression
Work in a family-run company
Parking on-site

ABOUT THE CLIENT

Our client is a Malaga-based boutique mineral analysis company. It was established in 2008 and is owned by a small group of key investors, most of whom are employees of the company. To ensure they are ahead of the game, this geochemical analysis laboratory use leading technology for their analysis work.

ABOUT THE ROLE

The Laboratory Manager will be responsible for supervising a highly skilled team of Chemists and Laboratory Technicians. They will also be required to be ‘hands on’ and assist and support their team when times get busy. The ideal applicant will have a strong work ethic and be able to deliver to deadlines set. For the right person, there is room for further growth as this company is expanding.

ABOUT YOU

The successful candidate will have:

A bachelor’s degree in chemistry
10 years’ mineral chemistry or environmental laboratory experience
Experience as a section manager/supervisor
Experience in instrumental analysis (ICPOES/ICPMS)
The ability to carry out quality assurance checks (CRM’s)
Excellent organisational and problem-solving skills
Strong stakeholder management skills
Excellent verbal and written communication skills
Strong analytical skills with the ability to analyse ‘big data’
Strong computer and systems knowledge
Advanced Excel
Business studies/management qualification desirable

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria	Screen	Interview	Docs.	Profiling	Refs.
Education
Tertiary Qualification in chemistry (Bachelor’s degree or higher)	✓	✓	✓
Experience
10 years’ experience in mineral chemistry or environmental laboratory	✓	✓			✓
Must be experienced in instrumental analysis (ICPOES/ICPMS)	✓	✓			✓
Able to carry out production work and work with the team	✓	✓			✓
Strong analytical skills with the ability to analyse big data & identify trends	✓	✓			✓
Experience of carrying out quality assurance checks (CRM’s)	✓	✓			✓
Experience as a section supervisor/manager	✓	✓			✓
Good at trouble shooting	✓	✓			✓
Strong communicator (internally and externally)	✓	✓			✓
Excellent at prioritising and getting the job done on time	✓	✓			✓
Strong computer systems knowledge	✓	✓			✓
MS Office experience – must have advanced Excel	✓	✓			✓
Excellent written and verbal communication skills	✓	✓			✓
Business studies/management qualification (desirable)	✓	✓			✓
Other
Work location – Malaga	✓	✓			✓
Verify LinkedIn CV vs CV submitted	✓	✓			✓
Accept expected salary range ($90 - $120 (top end) plus super	✓	✓			✓
Have you ever received a warning of termination	✓	✓			✓
Will you pass a drug test?	✓	✓			✓
Behaviour
Dominance - 38%		✓		✓
Influence - 37%		✓		✓
Steadiness - 49%		✓		✓
Compliance - 69%		✓		✓
Forms signed
Health / police check			✓
Signed document - tell the truth			✓
Docs verified
Driver’s licence	✓		✓
Citizen AU / NZ or PR	✓		✓
Medical Check	✓		✓
Probity Check	✓		✓

DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

Dominance - accomplishing results, the bottom line, confidence
Influence - persuading others, openness, dependability
Steadiness - cooperation, sincerity, dependability
Compliance - quality, accuracy, expertise

DISC profile - Business Manager

Business Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views

1,043

Applications received

Interviewed by 11 Recruitment

Shortlisted

Interviewed by client

Hired

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