Client showcase

How we recruited a Marketing Manager

About the client

Our client is a family-run company that designs and creates environmentally sustainable glamping accommodation. Their products are strategically designed to help resort owners and operators capitalise on the rapidly growing demand for unique eco travel concepts.

Location - Fremantle, WA
Industry - ecotourism
Size - 40 employees

We applied our three-phase service delivery model for this recruitment drive.

How we recruit talent →

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time.

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
Social media - LinkedIn, Facebook and Twitter
11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

Marketing Manager

Based in Fremantle
Work for an international leader
Competitive remuneration package

ABOUT THE CLIENT

Eco Structures Australia is a family-run business that designs, manufactures and supplies cost-effective and environmentally sustainable glamping accommodation has sought them to become an international leader.

ABOUT THE ROLE

An exciting opportunity has become available for an experienced Marketing Manager to join our client's family-run product manufacturing business in Fremantle. Reporting to the Managing Director, you will be responsible for developing a successful customer experience on the company's website or mobile applications solutions.

Within this role you will manage all brand and marketing communications activity for the company, across both traditional and digital platforms.

Responsibilities include (but are not limited to):

Develop and implement marketing strategies for Eco Structures Australia and Eco Beach Resort
Ensure consistent brand messaging across all company collateral & communications
Management of all social media channels. Including scheduling, posting, and building strong client/customer relationships through social media interaction
Manage relationships with external agencies and suppliers in relation to marketing, communication, and brand management initiatives
Prepare key presentations and reports for proposals and tender submissions
Prepare and deliver high quality marketing and sales collateral including print and digital
Manage the production and execution of all marketing email communications using Mailchimp and assist with Dynamics 365
Liaise with sales team to develop and implement communication initiatives and campaigns, optimise customer experience, and ensure brand consistency
Preparation and management of resources required for trade shows, and overseas meetings and presentations
Monitor and analyse web, marketing and sales performance metrics to forecast trends and suggest solutions to boost web presence
Creation and management of company websites
Establish initiatives that deliver ongoing improvements to communications planning and execution
Research competitors and international markets to identify new opportunities and provide recommendations

ABOUT YOU

To be successful in this role, you will need to have a degree in Marketing, or have equivalent Marketing experience. Given this role will involve working with people across the organisation, the successful candidate must be a team player and be able to work collaboratively with others across all levels of a business.

The successful candidate will have:

Previous experience in the development and implementation of a successful marketing strategy for several divisions or brands
Implementation, maintaining, evaluating, and evolving company marketing plans with KPI’s line with the organisation overall strategy
Developed successful customer experience / journey on a company’s website and mobile applications
Proven ability to evaluate website traffic, sales figures, and conduct research to determine organisation’s customer needs and to meet them
Previous experience in understanding company’s customers and able to translate into that into digital experience
Experience in designing the mechanics of websites or applications incl. visual design and navigation panes
Ability to create story boards and process flowchart to aid in content design
Conducting test to ensure all content features are functional, as well as analysing traffic patterns
Strong understanding of digital marketing principles such as lead generation and search engine optimisation
Social media management (postings and response management)
Management of Campaigns and tracking
Knowledge of current operational systems (Power BI, Microsoft Dynamics 365, Mailchimp, and InDesign)

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria	Screen	Interview	Docs.	Profiling	Refs.
Education
Bachelor's degree in Marketing or similar	✓	✓	✓
Experience
Development and implementation of a successful marketing strategy for several divisions or brands	✓	✓			✓
Experience in the implementation, maintaining, evaluating, and evolving company marketing plans with KPI’s line with the organisation overall strategy	✓	✓			✓
Developed successful customer experience / journey on a company’s website and mobile applications	✓	✓			✓
Proven ability to evaluate website traffic, sales figures, and conduct research to determine organisation’s customer needs and to meet them	✓	✓			✓
Previous experience in understanding company’s customers and able to translate into that into digital experience	✓	✓			✓
Experience in designing the mechanics of websites or applications incl. visual design and navigation panes	✓	✓			✓
Ability to create story boards and process flowchart to aid in content design	✓	✓			✓
Conducting tests to ensure all content features are functional, as well as analysing traffic patterns	✓	✓			✓
Strong understanding of digital marketing principles such as lead generation and search engine optimisation	✓	✓			✓
Social media management (postings and response management)	✓	✓			✓
Management of Campaigns and tracking	✓	✓			✓
Knowledge of current operational systems (Power BI, Microsoft Dynamics 365, Mailchimp, and InDesign)	✓	✓			✓
Other
Work location – Fremantle	✓	✓			✓
English as first language incl. grammar and spelling	✓	✓			✓
Verify LinkedIn vs CV		✓			✓
Accept expected salary range ($120k plus super, vehicle plus phone)	✓	✓			✓
Previous warning of termination?	✓	✓			✓
Will you pass a drug test?	✓	✓			✓
Behaviour
Dominance - 53%		✓		✓
Influence - 45%		✓		✓
Steadiness - 27%		✓		✓
Compliance - 69%		✓		✓
Forms signed
Health / police check			✓
Signed document - tell the truth			✓
Docs verified
Driver’s licence	✓		✓
Citizen AU / NZ or PR	✓		✓
Medical Check	✓		✓
Probity Check	✓		✓

DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

Dominance - accomplishing results, the bottom line, confidence
Influence - persuading others, openness, dependability
Steadiness - cooperation, sincerity, dependability
Compliance - quality, accuracy, expertise

DISC profile - Marketing Manager

Mktg Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views

1,174

Applications received

Interviewed by 11 Recruitment

Shortlisted

Interviewed by client

Hired

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