Client showcase

How we recruited an OH&S Manager

About the client

Our client has been providing tree services since 1979. They are true specialists in their field from the largest removal down to the most careful and meticulous pruning.

Location - Perth, WA
Industry - arborist
Size - 52 employees

We applied our three-phase service delivery model for this recruitment drive.

How we recruit talent →

Video job advertisement

Social media algorithms prioritise video content over still images, so we produce video advertisements for all vacancies to enhance our candidate sourcing efforts.

By leveraging this unique and highly effective approach, we aim to connect with the right candidates at the right time.

We share our videos on LinkedIn, and Facebook, posting them 10-20 times based on relevance. Typically, our videos receive over 1,000 views within the first 24 hours.

Job advertisement

We continually refresh, rewrite, and reformat our job advertisements to ensure we receive high-quality applications. Our strategy is proactive, with approximately 20 advertisements posted for each permanent job. These advertisements are shared across:

Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
Social media - LinkedIn, Facebook and Twitter
11 Recruitment's website

On average, our advertisements receive over 100 applications and significantly outperform the market benchmark for Seek, shown in this graph.

OH&S Manager

Experienced OH&S Manager
Work for a specialist company in their field
Forrestdale location

ABOUT THE CLIENT

Our client has been providing tree services since 1979 and is a member of the Tree Guild WA. They are true specialists in their field from the largest removal down to the most careful and meticulous pruning. They are knowledgeable, experienced and committed to providing a professional job.

ABOUT THE ROLE

The OH&S manager is responsible for ensuring that our client meets/exceeds all its regulatory, legislative and customer requirements through the management of an Occupational Health and Safety Compliance framework. The role is required to maintain a proactive continuous improvement methodology in relation to this function and facilitate system improvements across all areas relevant to the role as required. With over 80 employees in Beaver Trees and approximately 90 employees in QTM Traffic they are looking for someone to cover both business if possible.

By planning, administering, and reviewing all aspects associated with the role, the OH&S manager will also take responsibility for leading a positive and proactive OH&S culture across the business, whilst ensuring legislative and regulatory standards are met at all times.

Key responsibilities:

Lead the OH&S function within the business by informing, educating and guiding all employees about their WHS responsibility to maintain a safe workplace
Preparation, arrangement and participation in internal and external audits to ensure that regulatory standards are being met
Proactively recommend alterations and improvements to enhance Beaver Tree Services’ compliance with regulatory and legislative requirements
Develop and maintain a register of external contractors engaged by the business
Implement Policy and Process relating to all external contractors engaged by Beaver Tree Services
Ensure all contractors are compliant with regulatory and legislative requirements
Responsible for the safety performance of self and all employees, contractors & visitors
Complete required incident reports when required
Apply and promote company policies and procedures in all work practices
Ensure compliance to all Government Legislated requirements
Responsible for performing a designated role in emergency events to ensure the continuity of Beaver Tree services in the event of an emergency
Understanding, supporting and demonstrating the Beaver Tree services’ value, inclusive of (but not limited to) treating everyone with respect and ensuring ‘quality’ in all facets of their delivery
Monitoring and effective management of budgets, overtime, resourcing
Promotion of continuous improvement and innovation
Promotion of positive and proactive collaboration between departments
Escalation of matters outside the scope of this role to the General Manager
Other duties as required within the general scope of this role

ABOUT YOU

The successful candidate will need:

Formal qualifications in OH&S with related senior level experience in leading the OH&S function
Significant experience in a risk/compliance role at Management level
Deep understanding of risk management and its application in complex organisations
Experience in rolling out governance, compliance and risk systems including associated software
Excellent communication skills including an ability to convert complex information into plain English
Excellent analytical skills
Knowledge and experience in legislation and regulatory standards
Ability to work with and influence a broad range of stakeholders
Ability to see the big picture and get into the detail
Excellent change management and negotiation skills
High level communication skills both verbal and written
A proven ability, and commitment, to manage workplace conflict
Ability to understand the needs of internal and external customers
Ability to share information with various departments and management

Assessment Matrix design

Our custom-designed, in-house software generates an Assessment Matrix, serving as the blueprint for our recruitment process. This process includes screening, interviews, document verification, skills testing, personality profiling, and reference checks.

The Assessment Matrix marks the stage at which each criterion is addressed, with the most critical criteria being checked multiple times throughout the recruitment process.

Selection criteria	Screen	Interview	Docs.	Profiling	Refs.
Education
Formal qualification in OH&S	✓	✓	✓
Experience
Related senior level experience in leading the OH&S function	✓	✓			✓
Experience in a risk/compliance role at Management level	✓	✓			✓
Understanding of risk management and its application	✓	✓			✓
Experience in the roll out of governance, compliance, and risk systems	✓	✓			✓
Knowledge and experience in legislation and regulatory standards	✓	✓			✓
Proven change management and negotiation skills	✓	✓			✓
Proven ability and commitment to manage workplace conflict	✓	✓			✓
Strong analytical skills	✓	✓			✓
Proven ability to work with and influence a broad range of stakeholders	✓	✓			✓
Excellent communication skills with ability to convert complex information into plain English	✓	✓			✓
Proven experience in the implementation of positive and proactive OH&S culture	✓	✓			✓
Preparation and completion of regulatory and customer audit requirements	✓	✓			✓
Proactive expansion of improved and relevant reporting relating to WHS incidents	✓	✓			✓
Proven experience in monitoring and effective management of budgets, overtime, and resourcing	✓	✓			✓
Other
Work location – Forrestdale	✓	✓			✓
English as first language incl. grammar and spelling	✓	✓			✓
Verify LinkedIn CV vs CV submitted	✓	✓			✓
Accept expected salary range ($120k plus super)	✓	✓			✓
Have you ever received a warning of termination	✓	✓			✓
Will you pass a drug test?	✓	✓			✓
Behaviour
Dominance - 53%		✓		✓
Influence - 45%		✓		✓
Steadiness - 27%		✓		✓
Compliance - 69%		✓		✓
Forms signed
Health / police check			✓
Signed document - tell the truth			✓
Docs verified
Driver’s licence	✓		✓
Citizen AU / NZ or PR	✓		✓
Medical Check	✓		✓
Probity Check	✓		✓

DISC profiling

Just like people, jobs have their own behavioral profiles based on duties, environment, and communication. For every job vacancy, we create a profile that allows us to match an applicant's behavior to the specific role.

We utilise the DISC assessment, which examines the following attributes:

Dominance - accomplishing results, the bottom line, confidence
Influence - persuading others, openness, dependability
Steadiness - cooperation, sincerity, dependability
Compliance - quality, accuracy, expertise

DISC profile - OH&S Manager

OH&S Manager

Shortlisted candidates

Candidate A

Human Resource Officer - 1 - Personal Style

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Applications received

291

Interviewed by 11 Recruitment

Shortlisted

Interviewed by client

Hired

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Click the button to request your free quote or call me on (08) 9225 6211 if you have any questions.

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Next showcase

How we recruited an OH&S Manager

About the client

Video job advertisement

Job advertisement

OH&S Manager

Assessment Matrix design

DISC profiling

DISC profile - OH&S Manager

Shortlisted candidates

Results

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