Why 11 Recruitment?

Are we the right fit for you?

Well, let us tell you a little bit about who we are and how we operate so you can see for yourself if 11 Recruitment is the right fit for you. 

What are you buying?

First of all let's start with if your vacancy is:

  • Not a critical position, or
  • It does not require a top quality employee, or the duration in the position is not essential - 1 or 2 years of employment is fine, and
  • You can easily replace the employee

...then, we are probably not a good fit for you as there are many agencies out there who will flick you CVs for you to choose one. They are selling a product – a CV – on a contingency basis. Just ask for some CVs and you pick one... and you pay.

Retained service

At 11, we get involved when a client is looking for someone special, a job that is hard to find and where the match between the company and the employee is important. To achieve this we provide a service not a product. We charge for the service provided on a retainer basis. We charge 1/3 of the fee on commencement, 1/3 when interviewing, and 1/3 upon acceptance of employment. So, we charge as we progress with the recruitment drive. 

Up to 18 months replacement guarantee

Another point of difference is we provide an up to 18 months replacement guarantee. By comparison, the industry standard is three months. So, if an employee sourced by 11 falls off within the first year and a half, not only will there be a cost to you, but there will also be a loss to us. In fact, we are likely to lose money on the whole assignment if there is a fall off.

With such a long guarantee, we must be extra careful and if there any doubts from our end, then we will not recommend a candidate. With an 18 month replacement guarantee we try to align our interest with yours.

At 11 we are a team

If you have worked with other agencies, you will typically have dealt with one consultant - and that consultant does everything. This produces bottlenecks as there is no one to delegate to and important checks can easily slip through the cracks. We have two to three staff members on every job vacancy.

We recommend you to check out our Google rating from clients and candidates. These reviews typically mention the two to three staff members, they have dealt with. We are a team and work as a team for you.

No individual commission

Another point of difference - we are a rarity amongst recruitment agencies in Australian in the fact that we do not pay our staff an individual commission. The reason why is we want to minimise the conflict of interest between filling a vacancy and getting paid. Sure, we have a team bonus that is based on team performance. This works well particularly if we have a job that is difficult to fill as everyone has an incentive to assist in to filling the vacancy. Our approach is “One for all and all for one”. Your satisfaction is paramount.

Filling ratio - 98.5%

One more thing - Consultants working in a contingency agency may have up 10+ jobs listed at any given time. This is required when they only fill 10-20% of the jobs. Typically, the easy jobs get top priority with the harder jobs left to chance and that job could be your one. A consultant at 11 typically has not more than three jobs at any given time. Therefore, we can focus on every job including the more difficult ones to fill. Hence, this is how we close 98.5% of jobs listed - not the industry standard of 20%.

As you can hear, we are proud of what we do, and we believe there is a difference. So, if this resonates with you, let's talk to see where it may lead us.

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