Blog: Expensive employee – how to avoid them
It is a Category 3 employee. The trick is to spot them and eliminate them during the recruitment process. My best advice is to use an Assessment Matrix. But, first of all, what is an expensive employee?
Recruitment is all about minimising the risk of hiring the wrong person.
Essentially, there are four types of candidates:
The difficulty in recruiting is separating a category 3 from a category 4 – because they both perform superbly in the interviews. They look like High Achievers.
Their performance is not disastrous – but continuously unsatisfactory. The performance is regularly below par – but it is not bad enough to warrant a termination. They, therefore, have a high opportunity cost. It is ongoing because they keep with the organisation for years. They are truly expensive employees because they continue to underperform.
Next time you recruit, my advice is to use an Assessment Matrix. The Assessment Matrix is the “recruitment blueprint”. It is simple to set up.
All the selection criteria is listed down the left side, with the stages of the recruitment process written across the columns. Selection criteria is what should be used to assess the candidates’ suitability for your role.
Each candidate should address the selection criteria at least once during the process; however, we should have multiple and independent sets of verification – also known as double and triple checking. For example, if we get three independent observations (initial phone screening, interview and reference checking); which all lead to the same conclusion, then we have minimised our risk.
If a candidate has two positive observations and one negative, this doesn’t mean the candidate is unsuitable, however, the risk is higher for that selection criteria. The philosophy is to minimise the risk for all the selection criteria through individual observations.
If you are using a recruitment agency this is the least you should expect them to do for you. Ask the consultant to show you their process and the Assessment Matrix. If they can’t show it to you, you have the right to wonder if you are getting value for money?
Download an Assessment Matrix template for your personal use:
See also: Why cover letters suck
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