Human Resources Officer
Recruitment drive
Our client
Our client is one of WA's most respected and professional family funeral directors. They believe in providing a personalised and caring service to support families across all faiths and cultures.
We applied our three-phase service delivery model for this recruitment drive.



Human Resources Officer
The role
Administration duties for this role will include:
Recruitment duties for this role will include:
WH&S duties for this role will include:
About you
The successful candidate will need:

Selection criteria | Screen | Interview | Docs. | Skill test | Profiling | Refs. |
---|---|---|---|---|---|---|
Education | ||||||
HR / equivalent bachelor's degree | ✓ | ✓ | ||||
Experience | ||||||
HR admin services | ✓ | ✓ | ✓ | |||
Broad HR generalist - advantage | ✓ | ✓ | ✓ | |||
High pressure situations | ✓ | ✓ | ✓ | |||
Coaching / training - advantage | ✓ | ✓ | ✓ | |||
On-boarding and recruitment | ✓ | ✓ | ✓ | |||
Workplace health and safety | ✓ | ✓ | ✓ | |||
Employment law understanding | ✓ | ✓ | ✓ | |||
Australian industrial relations framework understanding | ✓ | ✓ | ✓ | |||
Other | ||||||
Microsoft Office - advanced | ✓ | ✓ | ||||
Spelling and grammar - excellent | ✓ | ✓ | ||||
Data entry - 95% | ✓ | |||||
Typing speed - 60WPM | ✓ | |||||
Full driver's licence - no demerits | ✓ | ✓ | ✓ | ✓ | ||
Flexible working hours | ✓ | ✓ | ✓ | |||
Presentable | ✓ | ✓ | ||||
Accept expected salary ($55k) | ✓ | ✓ | ✓ | |||
Previous warning of termination? | ✓ | ✓ | ✓ | |||
Will you pass a drug test? | ✓ | ✓ | ✓ | |||
Behaviour | ||||||
Dominance - 60% | ✓ | ✓ | ||||
Influence - 28% | ✓ | ✓ | ||||
Steadiness - 39% | ✓ | ✓ | ||||
Compliance - 69% | ✓ | ✓ | ||||
Forms signed | ||||||
Health / police check | ✓ | |||||
Signed document - tell the truth | ✓ | |||||
Docs verified | ||||||
Driver’s licence | ✓ | ✓ | ||||
Citizen AU / NZ or PR | ✓ | ✓ |
DISC profile - Human Resources Officer
This is a role which requires an individual who is a patient and receptive person with a genuine interest in helping others. As there will be a requirement to coordinate others, the person will need to be capable of effectively communicating and following through on decisions.
Overall this position would best suit the type of person who is genuinely friendly towards others, steady, reliable and concerned about fellow workers welfare whilst being keen to help provide service. There is nonetheless an element of dynamism associated with the role such that the individual will have to respond to requirements within the bounds of the processes and constraints of their delegated authority.
HRO

Shortlisted candidates
Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:
Candidate A

Candidate B

Candidate C

Applications received
291
Interviewed by 11 Recruitment
21
Shortlisted
8
Interviewed by client
6
Hired
1
Feedback
"Highly recommended the team at 11 Recruitment.
Every part of my interactions with them has been first class.
Professional and committed, they offer a service unlike others.
Natasha Nel is an outstanding member of staff who offered great support and information when proceeding through the recruitment process. Thank you!"