Recruitment of an IT Project Manager

How we recruited an IT Project Manager for a heavy-duty seat cover manufacturer

Our client

Our client is Australia’s pioneering manufacturer of heavy-duty seat covers with over 35 years of manufacturing experience. They are a family-run business, with values that are fundamental to the overall success of their business and provides a foundation for the way they serve their customers and how they work.

  • Location - Forrestdale, WA
  • Industry - upholstery
  • Size - 30 employees

We applied our three-phase service delivery model for this recruitment drive.

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time. 

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

IT Project Manager - Upholstery

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

  • Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
  • Social media - LinkedIn, Facebook and Twitter
  • 11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

IT Project Manager

  • Must have strong IT applications/ systems project delivery experience
  • Dynamic, innovative, supportive team
  • Competitive Remuneration Package

Retained Search

The role

Responsibilities include (but are not limited to):

  • Coordinating internal colleagues and external resources in the analysis, design, construction, testing, deployment and production support of business and technology solutions 
  • Planning and managing allocated systems analysis, development and maintenance projects 
  • Determining operational objectives and requirements by studying business functions, facilitating workshops, gathering information and evaluating output requirements and formats
  • Translating high-level business concepts to specific technical work plans for development teams 
  • Providing technical support to internal stakeholders regarding systems liaising with vendors as required 
  • Liaise with system users, and providing advice on a range of information technology options to address business requirements

About you

To be successful in this role, you will need to have a degree in Business Information Systems (IS), Computer Science or a related field, or have equivalent IT experience.

The successful candidate will need to have considerable experience in IT business analysis of complex projects, with sensitivity and commitment to business problem-solving.

The candidate should also be able to translate business requirements into detailed technical instructions. Given this role will involve working with people across the organisation, the successful candidate must be a team player and be able to work collaboratively with others across all levels of a business.

The successful applicant will also need to meet the following requirements:

  • Strong negotiation and influencing skills
  • Knowledge of client contract requirements (incl. variations) 
  • Willing to undergo a pre-employment medical assessment and drug tests
About our client
Our client is a family-run business and their values are fundamental to the success they've achieved throughout the past 35 years. They are Australia's pioneering manufacturer of heavy-duty products. Their manufacturing office is based in Forestdale, with parking available on site.

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria




Skill test




Business Information Systems (IS), Computer Science or a related field, or have equivalent related IT experience.


Previous hands on project management experience essential

Strong ICT experience

Proven experience of successfully completed similar projects

Database administration and query building (e.g. MySQL or SQL)

Experience in SharePoint /Azure

Excellent stakeholder engagement

Strong influencing and negotiation skills

MS Office 365 & Applications

Able to translate business concepts to specific technical workplans for development teams

IT business analysis of complex projects, with sensitivity and commitment to business problem solving

Coordinate internal colleagues and external resources on the analysis, design, construction, testing, deployment and production support of business and technology solutions

Previous experience in SME environment


Work location – Forrestdale

Verify LinkedIn CV vs CV submitted

Minimum salary range ($115k plus super)

Previous warning of termination?

Will you pass a drug test?


Dominance - 65%

Influence - 32%

Steadiness - 27%

Compliance - 69%

Forms signed

Health / police check

Signed document - tell the truth

Docs verified

Driver’s licence

Citizen AU / NZ or PR

Medical Check

Probity Check

DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

  • Dominance - accomplishing results, the bottom line, confidence
  • Influence - persuading others, openness, dependability
  • Steadiness - cooperation, sincerity, dependability
  • Compliance - quality, accuracy, expertise

DISC profile - IT Project Manager

This is a role which requires an individual who is a patient and receptive person with a genuine interest in helping others. As there will be a requirement to coordinate others, the person will need to be capable of effectively communicating and following through on decisions.

Overall this position would best suit the type of person who is genuinely friendly towards others, steady, reliable and concerned about fellow workers welfare whilst being keen to help provide service. There is nonetheless an element of dynamism associated with the role such that the individual will have to respond to requirements within the bounds of the processes and constraints of their delegated authority.


The individual best suited to this role is likely to be a thoughtful and steady type of individual who thinks before acting and weighs up the pros and cons before taking action. The role should not expect the person to act impulsively nor achieve pressure deadlines as they will need the time to prepare. The subsequent result is likely to be improved efficiency.

The role requires an individual who is a team player, able to work well in a group-oriented situation, with the interest of the team at heart rather than their own personal gratification.

A key characteristic for this role is to have a person who is a cooperative team player and is process oriented, they will need to know what to do and when and how to do it. A person who does not have the innate urge to take over as leader, but is happy to be a member of the team and give credit where credit is due for the contribution of other members of the team.

The person needs to be happy for the support of management and colleagues and prefers to get the job done properly and thoroughly as per the processes. They will be inclined to specialise in a particular skill area.

There is an element of procedure attached to the role and the individual will have to be comfortable with conforming to some process. Despite this, however, there is scope within this role for the individual to exercise some degree of autonomy when dealing with the unexpected.

Additionally, the individual would need to have any eye for detail to help ensure due process is followed and ensure effective completed staff work.

IT Project Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C


Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views


Applications received


Interviewed by 11 Recruitment




Interviewed by client





"Highly recommended the team at 11 Recruitment.

Every part of my interactions with them has been first class.

Professional and committed, they offer a service unlike others.

Natasha Nel is an outstanding member of staff who offered great support and information when proceeding through the recruitment process. Thank you!"

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