General Manager

Recruitment drive

Video job advertisement

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Social media algorithms favour videos over still content, so we create video advertisements for all vacancies.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time.

We post our videos on Twitter, LinkedIn and Facebook. Videos are typically posted 10-20 times, based on relevance.

Job advertisement

General Manager

Civil Engineering - Road Construction

  • A hands-on leadership role for a team of 25
  • Be fully accountable for the day-to-day running of the business
  • Privately owned company based in Osborne Park

Operating out of Osborne Park, our client is a privately-owned company who are within the civil construction industry. They aim to provide the best quality in their products and services.  Since their start-up 9 years ago, they have used cutting edge methods and equipment that make them the first choice for civil engineering road construction projects.

The General Manager reports directly to the Owner who is not involved with the day-to-day running of the business.

  • The role

As General Manager, you should have a comprehensive understanding of how to manage day-to-day operations, policies, procedures and systems within the company. 

  • Managed a team of over 25 staff
  • Sales & project tender responses
  • Heavy emphasis on roadworks and major structures
  • Strategic business planning including financial management duties (forecasting, budgeting)
  • Continuously develop and maintain relationships with clients
  • Hands-on with clients, authorities, contractors and staff
  • About you

Successful candidates must meet the following criteria:

  • Must have a degree in Civil Engineering
  • Civil Engineering and Commercial Construction experience
  • Solid experience in road construction
  • Proven account management track record
  • P&L experience 
  • Working knowledge of ISO 9000 Quality Management
  • Know-how of LEAN six sigma
  • Tender management experience
  • Ideally worked for a small company
  • About our client

Please note that only people with the right to work in Australia should apply for this position.

Platforms used

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received.

Our approach is aggressive - we post around 20 advertisements for every permanent job.

Advertisements are posted on:

  • Seek, Adzuna, Glassdoor, Indeed and Jora
  • LinkedIn, Facebook and Twitter
  • 11 Recruitment
  • On average, our advertisements perform well above the market benchmark for Seek. This is shown in the graph below.

Assessment matrix

Selection criteria




Skill test


Ref. check


Civil engineering qualification


General manager

Financial management - P&L, balance sheet, etc.

People management (<40 employees)

ISO 9000 QM working knowledge

LEAN six sigma

Road construction

Dealing with concrete

Proven account management success

Examples of qualification implementation

Large project tendering

Project management & scheduling


Microsoft Word - advanced

Microsoft Excel - advanced

Microsoft PowerPoint - advanced

Grammar & spelling - excellent

Can apply technical equipment in production process

Verify LinkedIn vs CV

Accept expected salary ($150+)

Previous warning of termination?

Will you pass a drug test?


Dominance 60%

Influence 55%

Steadiness 27%

Compliance 51%

Forms signed

Health/police check

Signed document - tell the truth

Docs verified

Driver’s licence

Citizen AU/NZ or PR

The Assessment Matrix is our blueprint for the recruitment process; it shows how we shortlist candidates.

Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks. The ticks indicate the point at which each criteria is addressed.

We address all criteria at least once during the process. More important criteria are checked multiple times.

DISC profiling

General Manager - job profile

This is a role which requires an individual who is fundamentally assertive, independent; task driven and can operate on their own without support from colleagues and management. The person will need to have the courage of their convictions and be comfortable with being accountable for their actions. They will need to be a fast paced and outgoing comfortable with change, and able to adapt as required.

Furthermore the role will require a person who is goal focussed and is motivated to achieve the desired outcomes, without significant management intervention or the guidance of rules and procedures. The contradiction is that from time to time in order to perform their duties effectively, the individual may need to curb their independent tendencies and follow procedures and accept instructions from superiors.

The role requires someone who is able to direct others in order to get the job done. They need to have an eye for detail and ensuring that the job is done thoroughly and according to the process. They will however, need to have people working with them who are also thorough, when completing the detailed part of the job. The person would need to be a fast paced ‘big picture’ style of individual who is not overly concerned with what people think of them. This type of person would need to have a resilient character, such that they can cope with the challenging aspects of the role that require strength of character and skill to adapt to do the job. That is not to say they would need to be unpleasant but rather simply be comfortable making what could be seen to be unpopular decisions.

One characteristic of the behaviour required for this position is that the person needs to be comfortable with responding quickly to work demands and to be adaptable and comfortable with change. There will be times when deadlines need to be met with little warning and the person will need to adapt themselves to these tight deadlines. The person needs to be enthusiastic, energetic and confident with adapting to the changing environment and not being able to rigidly follow a process or procedure.

This role does not have a rigid structured set of rules determining what the individual is to perform on a daily basis. The role will require an individual who is capable of thinking on their feet and adjusting to the changing dynamics of the job in order to meet the requirements. The type of person in the role will have to rely on experience and skill rather than process and will need to be confident of what they do in spite of the lack of guidance. By the same token the role requires someone who is fast paced and comfortable with a dynamically changing environment.

Job profile
General Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by the client to match the job profile:

Candidate A

Candidate B

Candidate C

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication.

We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which gives us insight into how an applicant will react in certain situations. It examines the following attributes:

  • Dominance - accomplishing results, the bottom line, confidence
  • Influence - persuading others, openness, relationships
  • Steadiness - cooperation, sincerity, dependability
  • Compliance - quality, accuracy, expertise

Service delivery

Phase 1 - search

Phase 1 - search

Phase 2 - interview

Phase 2 - interview

Phase 3 - offer & acceptance

Phase 3 - offer & acceptance

The three phases of our service delivery process are as follows:


Steps taken between a quote being accepted by our client, and a shortlist being presented


Steps taken between round one interviews and probity checks being undertaken for the successful candidate

Offer & acceptance

Steps taken between the job offer being accepted and employment commencing


Video views


Applications received


Interviewed by 11 Recruitment




Interviewed by client




Our aim is to produce a strong shortlist by sourcing widely.

We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee.

This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.