Office Manager
Management recruitment drive
Our client
Our client is one of the largest independent property valuation and advisory groups in Australia. They have been providing specialist valuation services for the past 50 years.
- Location - Perth, WA
- Industry - property valuation
- Size - 100 employees
We applied our three-phase service delivery model 
for this recruitment drive.
Office Manager
- Work in a professional organisation with a strong market reputation
- Lead and inspire a dynamic, fast-paced and collaborative team
- Oversee day-to-day functions of the office
The role
Your position will include supporting the Managing Director and providing additional support to the Residential and Commercial Directors, whilst managing all internal employees and overseeing the day-to-day functions of the office.
Office Management duties for this role will include:
- Assisting in the smooth running of the office
- Providing support to the Operations Manager and their team
HRM duties for this role will include:
- Contributing to organisational development
- Fostering a collaborative and supportive culture
- Consulting with Directors / the MD with management strategies
- Managing the recruitment process - including onboarding, induction, and exiting
- Providing guidance and advice on remuneration packages and employee benefits
- Identifying learning and development requirements in line with strategic business plans
- Conducting performance and development reviews
- Managing / monitoring employee compliance with policies and procedures
- Managing the conflict management process
Administration duties for this role will include:
- Conducting all meeting minutes
- Managing stationery orders
- Coordinating office functions, celebrations, and announcements
IT-related duties for this role will include:
- Processing all Google Calendar notifications
- Maintaining the asset register
- Coordinating repairs and replacements
- Allocating new devices to new and existing staff
About you
- Experience in an Office Management / Human Resources Management (or equivalent) position
- Proven experience in driving change for new initiatives
- Ability to extend compassion and support to a large number of employees
- Capacity to work within tight time constraints
- Excellent communication skills
- High attention to detail
Selection criteria | Screen | Interview | Docs. | Skill test | Profiling | Refs. |
|---|---|---|---|---|---|---|
Education | ||||||
Management / equivalent degree | ✓ | ✓ | ||||
Experience | ||||||
HRM / office management | ✓ | ✓ | ✓ | |||
New change initiatives - 50 staff | ✓ | ✓ | ✓ | |||
Learning initiative development and implementation | ✓ | ✓ | ✓ | |||
On-boarding, induction and exiting process management | ✓ | ✓ | ✓ | |||
Performance / development reviews | ✓ | ✓ | ✓ | |||
Cultural change knowledge | ✓ | ✓ | ✓ | |||
Employee motivation / KPI introduction | ✓ | ✓ | ✓ | |||
AR / AP financial report preparation | ✓ | ✓ | ✓ | |||
Conflict management resolution | ✓ | ✓ | ✓ | |||
Able to comfort employees with personal issues affecting work | ✓ | ✓ | ✓ | |||
EA - advantageous | ✓ | ✓ | ✓ | |||
Event planning - advantageous | ✓ | ✓ | ✓ | |||
Other | ||||||
Microsoft Office - advanced | ✓ | ✓ | ||||
Adobe software - intermediate | ✓ | ✓ | ||||
Spelling and grammar - excellent | ✓ | ✓ | ||||
Verify LinkedIn vs CV | ✓ | ✓ | ✓ | |||
Accept expected salary ($85k) | ✓ | ✓ | ✓ | |||
Previous warning of termination? | ✓ | ✓ | ✓ | |||
Will you pass a drug test? | ✓ | ✓ | ✓ | |||
Personality | ||||||
Dominance - 35% | ✓ | ✓ | ||||
Influence - 32% | ✓ | ✓ | ||||
Steadiness - 59% | ✓ | ✓ | ||||
Compliance - 69% | ✓ | ✓ | ||||
Forms signed | ||||||
Health / police check | ✓ | |||||
Signed document - tell the truth | ✓ | |||||
Docs verified | ||||||
Driver’s licence | ✓ | ✓ | ||||
Citizen AU / NZ or PR | ✓ | ✓ |
DISC profile - Office Manager
The role requires someone who is able to direct others in order to get the job done. Most likely however, they will need to have people working with them who are thorough when completing the detailed part of the job.
This type of person would need to have a resilient character, such that they can cope with the challenging aspects of the role that require strength of character and skill to adapt to do the job. That is not to say they would need to be unpleasant but rather simply be comfortable making what could be seen to be unpopular decisions.
Office Manager
Shortlisted candidates
Candidate A
Candidate B
Candidate C
Behavioural adaptation by candidates to match the job profile:
Candidate A
Candidate B
Candidate C
Applications received
51
Interviewed by 11 Recruitment
7
Shortlisted
5
Interviewed by client
5
Hired
1
Feedback
"I have had the pleasure of working with Ashleigh as an employer on multiple occasions. She has always understood the brief perfectly.
She is extremely thorough in her process and is professional yet friendly, warm and approachable. She is in some ways an extension or our team.
I highly recommend Ashleigh, Christian and the 11 Recruitment team."
Maddy Ledger
Want to recruit?
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