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Recruitment of a Lab Manager

How we recruited a Lab Manager for a mineral analysis company

Our client

Our client is an independent minerals analysis facility in Malaga, WA. They are a world leader in microwave digestion of mineral samples, with a focus on geochemical analysis.

  • Location - Malaga, WA
  • Industry - minerals
  • Size - 20 employees

We applied our three-phase service delivery model for this recruitment drive.

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time. 

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

  • Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
  • Social media - LinkedIn, Facebook and Twitter
  • 11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

Lab Manager

  • Excellent opportunity for career progression
  • Work in a family-run company
  • Parking on-site

The role

The Laboratory Manager will be responsible for supervising a highly skilled team of Chemists and Laboratory Technicians. They will also be required to be ‘hands on’ and assist and support their team when times get busy. The ideal applicant will have a strong work ethic and be able to deliver to deadlines set. For the right person, there is room for further growth as this company is expanding.

About you

The successful candidate will have:

  • A bachelor’s degree in chemistry 
  • 10 years’ mineral chemistry or environmental laboratory experience
  • Experience as a section manager/supervisor
  • Experience in instrumental analysis (ICPOES/ICPMS)
  • The ability to carry out quality assurance checks (CRM’s) 
  • Excellent organisational and problem-solving skills
  • Strong stakeholder management skills
  • Excellent verbal and written communication skills
  • Strong analytical skills with the ability to analyse ‘big data’
  • Strong computer and systems knowledge
  • Advanced Excel
  • Business studies/management qualification desirable

About our client

Our client is a Malaga-based boutique mineral analysis company. It was established in 2008 and is owned by a small group of key investors, most of whom are employees of the company. To ensure they are ahead of the game, this geochemical analysis laboratory use leading technology for their analysis work.

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria

Screen

Interview

Docs.

Skill test

Profiling

Refs.

Education







Tertiary Qualification in chemistry (Bachelor’s degree or higher)




Experience







10 years’ experience in mineral chemistry or environmental laboratory  




Must be experienced in instrumental analysis (ICPOES/ICPMS)




Able to carry out production work and work with the team




Strong analytical skills with the ability to analyse big data & identify trends




Experience of carrying out quality assurance checks (CRM’s)




Experience as a section supervisor/manager




Good at trouble shooting




Strong communicator (internally and externally)




Excellent at prioritising and getting the job done on time  




Strong computer systems knowledge




MS Office experience – must have advanced Excel




Excellent written and verbal communication skills




Business studies/management qualification (desirable)  




Other







Work location – Malaga




Verify LinkedIn CV vs CV submitted




Accept expected salary range ($90 - $120 (top end) plus super




Have you ever received a warning of termination




Will you pass a drug test?




Behaviour







Dominance - 38%





Influence - 37%





Steadiness - 49%





Compliance - 69%





Forms signed







Health / police check






Signed document - tell the truth






Docs verified







Driver’s licence





Citizen AU / NZ or PR





Medical Check





Probity Check




DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

  • Dominance - accomplishing results, the bottom line, confidence
  • Influence - persuading others, openness, dependability
  • Steadiness - cooperation, sincerity, dependability
  • Compliance - quality, accuracy, expertise

DISC profile - Business Manager

This role requires the type of individual who is very much task focused and unconcerned with what people think of them, an individual who is likely to be a specialist in their field and able to operate independently of guidance from management and colleagues.

The person will be driven to achieve set outcomes efficiently and without attention, gaining satisfaction from the achievement of the goal or task at hand. It goes without saying that the person will need to have the skills for the role and the results will depend on their ability to get the job done effectively.

Furthermore, this role is well suited to the type of individual who is able to concentrate on detailed work. The need for precision and accuracy is primary in producing reliable results.

read more...

Together with the other required behaviours, this role requires a person who is happy to assume a supportive role and does not necessarily have an ambition to be the leader of the team but rather happy to be a proactive and supportive member of the team.

The role is likely to be fairly structured and the person needs to be comfortable following a procedure rigorously and to be fussy about detail and getting the job done completely. There is little change in the role and the person needs to be comfortable with a stable environment and doing the same job over a period of time. This role is unlikely to suit a person who is dynamic and looking for variety and change.

Additionally, this role requires a person with an eye for detail and analytical approach to problem solving and the ability to concentrate on details paying attention the need for precision and accuracy. The individual will be inclined to give due consideration to problems and may take time reaching a decision, due to the need to check their findings to ensure the job is done thoroughly.

This kind of role would normally, but not necessarily, take place in a relatively stable and structured environment, however there might well be occasions when the need for change and adaptability arises and this would require a more flexible approach on the part of the individual.

Business Manager

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views

1,043


Applications received

26


Interviewed by 11 Recruitment

7


Shortlisted

3


Interviewed by client

3


Hired

1

Feedback

"Highly recommended the team at 11 Recruitment. Every part of my interactions with them has been first class.

Professional and committed, they offer a service unlike others.

Natasha Nel is an outstanding member of staff who offered great support and information when proceeding through the recruitment process. Thank you!"


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