Showcase
Recruitment of a HRO
How we recruited a Human Resources Officer for a family-run funeral director
Our client
Our client is one of WA's most respected and professional family funeral directors. They believe in providing a personalised and caring service to support families across all faiths and cultures.
We applied our three-phase service delivery model for this recruitment drive.


Human Resources Officer
The role
Administration duties for this role will include:
Recruitment duties for this role will include:
WH&S duties for this role will include:
About you
The successful candidate will need:
Selection criteria | Screen | Interview | Docs. | Profiling | Refs. |
---|---|---|---|---|---|
Education | |||||
HR / equivalent bachelor's degree | ✓ | ✓ | |||
Experience | |||||
HR admin services | ✓ | ✓ | ✓ | ||
Broad HR generalist - advantage | ✓ | ✓ | ✓ | ||
High pressure situations | ✓ | ✓ | ✓ | ||
Coaching / training - advantage | ✓ | ✓ | ✓ | ||
On-boarding and recruitment | ✓ | ✓ | ✓ | ||
Workplace health and safety | ✓ | ✓ | ✓ | ||
Employment law understanding | ✓ | ✓ | ✓ | ||
Australian industrial relations framework understanding | ✓ | ✓ | ✓ | ||
Other | |||||
Microsoft Office - advanced | ✓ | ||||
Spelling and grammar - excellent | ✓ | ||||
Data entry - 95% | |||||
Typing speed - 60WPM | |||||
Full driver's licence - no demerits | ✓ | ✓ | ✓ | ✓ | |
Flexible working hours | ✓ | ✓ | ✓ | ||
Presentable | ✓ | ✓ | |||
Accept expected salary ($55k) | ✓ | ✓ | ✓ | ||
Previous warning of termination? | ✓ | ✓ | ✓ | ||
Will you pass a drug test? | ✓ | ✓ | ✓ | ||
Behaviour | |||||
Dominance - 60% | ✓ | ✓ | |||
Influence - 28% | ✓ | ✓ | |||
Steadiness - 39% | ✓ | ✓ | |||
Compliance - 69% | ✓ | ✓ | |||
Forms signed | |||||
Health / police check | ✓ | ||||
Signed document - tell the truth | ✓ | ||||
Docs verified | |||||
Driver’s licence | ✓ | ✓ | |||
Citizen AU / NZ or PR | ✓ | ✓ |
DISC profile - Human Resources Officer
HRO
Shortlisted candidates
Candidate A
Candidate B
Candidate C
Behavioural adaptation by candidates to match the job profile:
Candidate A
Candidate B
Candidate C
Applications received
291
Interviewed by 11 Recruitment
21
Shortlisted
8
Interviewed by client
6
Hired
1
Feedback
"Highly recommended the team at 11 Recruitment.
Every part of my interactions with them has been first class.
Professional and committed, they offer a service unlike others.
Natasha Nel is an outstanding member of staff who offered great support and information when proceeding through the recruitment process. Thank you!"