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Recruitment of an Accounts Payable Clerk

How we recruited an Accounts Payable Clerk for a fire detection and alarm company

Our client

Our client designs, manufactures and distributes world-leading fire detection and alarm systems for commercial, industrial and multi-residential complexes.

Location - Balcatta, WA
Industry - electronic installations
Size - 100 employees

We applied our three-phase service delivery model for this recruitment drive.

How we recruit superstars

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time.

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
Social media - LinkedIn, Facebook and Twitter
11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

Accounts Payable Clerk

Work with a successful and innovative company in Balcatta
Full-time role with a committed and supportive team
The office has parking available and is close to public transport

The role

AP duties for this role will include:

Creating new creditors and purchase orders
Checking and processing supplier invoices in line with company procedures
AP data entry and reconciliation
Purchasing stock and office supplies 
Reconciling and processing credit cards
Following up on missing invoices

Other duties for this role will include:

Preparing payroll and input timesheets
Working with the CFO to compile weekly payroll
Invoicing clients 
Producing and sending calibration certificates
Reporting faults
Providing reception relief

About you

The successful candidate will need:

Minimum of 5 years' end-to-end AP and payroll experience
Microsoft Excel, Word and Outlook proficiency
Full availability from May to November
Accurate data entry skills and strong attention to detail 
Excellent verbal and written communication
The unrestricted right to work in Australia

About our client

Our client delivers a range of large-scale electrical installations. They are respected as an innovative, responsive and collaborative presence in the industry, and they pride themselves on delivering excellent customer service.

They are now looking for an experience Accounts Payable Clerk for their expanding Balcatta location. The successful candidate will be immersed in a company that focuses on electrical projects, maintenance services, fuel systems, and places a large emphasis on corporate sustainability.

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria	Screen	Interview	Docs.	Skill test	Profiling	Refs.
Education
Bookkeeping qualification	✓		✓
Experience
Coding and capturing supplier invoices	✓	✓				✓
Supplier / vendor communication	✓	✓				✓
Filing invoices / documentation	✓	✓				✓
Processing weekly EFTPOS payments to creditors	✓	✓				✓
Bank reconciliations	✓	✓				✓
MD Dynamics - Navision	✓	✓				✓
Other
Microsoft Work - intermediate	✓			✓
Microsoft Excel - intermediate	✓			✓
Microsoft PowerPoint - intermediate	✓			✓
Spelling and grammar - excellent	✓			✓
Data entry - excellent	✓			✓		✓
Verify CV vs LinkedIn	✓	✓				✓
West Perth location	✓	✓
Accept expected salary ($50k)	✓	✓				✓
Previous warning of termination?	✓	✓				✓
Will you pass a drug test?	✓	✓				✓
Behaviour
Dominance - 29%		✓			✓
Influence - 45%		✓			✓
Steadiness - 69%		✓			✓
Compliance - 47%		✓			✓
Forms signed
Health / police check			✓
Signed document - tell the truth			✓
Docs verified
Driver’s license	✓		✓
Citizen AU / NZ or PR	✓		✓

DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

Dominance - accomplishing results, the bottom line, confidence
Influence - persuading others, openness, dependability
Steadiness - cooperation, sincerity, dependability
Compliance - quality, accuracy, expertise

DISC profile - Accounts Payable Clerk

The behavioural style of the person suited to this role will be one which is concerned with the facts. It is unlikely that they will be the outgoing and communicative type of person and more likely will be reserved.

Their power to persuade will be based on the presentation of facts which are unlikely to be embellished and require an individual who is able to impartially concentrate on details whilst focusing on the practical side of the job.

The ideal person will have a rational approach to facts and be able to assess them objectively. Ideally the person needs to prefer an environment where the work is predictable and without any sudden changes.

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It is well suited to a person who is stable, steady and genuinely friendly towards others and concerned about their welfare. The role calls for an individual who is happy to be a member of the team, and if they assume a leadership role it would be because of their technical expertise rather than an innate drive to rise to the top.

Such individuals are likely to use tact in negotiations and would be diplomatic and sensitive to the feelings of the individuals they are dealing with. They would be cautious not to dominate over others whilst asserting the facts and ensuring the process is followed vigorously.

In addition to having a high boredom threshold, the individual will have an eye for detail, and be fastidious about ensuring accuracy across all aspects of the work.

Such a person will take time to consider a problem carefully and thoroughly before making a decision and will be disinclined to rush their work, preferring instead to take time to ensure all aspects have been covered thoroughly.

The person would need to be able to concentrate for extended periods of time and be content to continue to carry out repetitious work over an extended period of time. The role calls for an individual who would be comfortable working in the background in a supportive role rather than be in the limelight and receiving the credit for the work one.

The need for precision and accuracy is paramount and the individual should be satisfied to concentrate on repetitious work over an extended period of time. They should prefer an environment where the work is predictable and there are unlikely to be any sudden dynamic changes.

AP Clerk

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C

Results

Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Applications received

Interviewed by 11 Recruitment

Shortlisted

Interviewed by client

Hired

Feedback

"Highly recommended the team at 11 Recruitment. Every part of my interactions with them has been first class.

Professional and committed, they offer a service unlike others.

Natasha Nel is an outstanding member of staff who offered great support and information when proceeding through the recruitment process. Thank you!"

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