• NSW - Other
  • Permanent / Full Time

Hotel Duty Manager - Quest Chatswood

Full-time Hotel Duty Manager Position Available at Quest Chatswood, NSW
 
Position Overview: Quest Chatswood is a highly regarded serviced apartment hotel, offering exceptional accommodation and services to both business and leisure travelers. We are seeking an experienced and dedicated Full-Time Hotel Duty Manager to lead hotel operations and ensure an outstanding guest experience.
 
Key Responsibilities:

  • Oversee daily hotel operations, ensuring smooth and efficient front-of-house services.
  • Manage guest check-ins, check-outs, and promptly address any guest inquiries or concerns.
  • Supervise, train, and motivate hotel staff to maintain high service standards.
  • Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
  • Ensure hotel security and compliance with health and safety regulations.
  • Handle administrative duties such as reporting, room allocations, and inventory management.
  • Assist with budgeting, stock ordering, and financial reporting.
  • Manage guest feedback and implement improvements as necessary.

Requirements:

  • Relevant Qualification
  • Proven at least 1-year experience in hotel management, front office, or a similar supervisory role
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Capable of working effectively under pressure, particularly during peak times.
  • Strong problem-solving skills and a customer-focused approach.
  • Flexibility to work varying shifts, including weekends and public holidays.
  • Proficiency in hotel management software (knowledge of RMS or similar is an advantage).

Salary: Full-time position with competitive remuneration of $70,000 – $80,000 p.a., plus superannuation.

Hotel Duty Manager - Quest Chatswood

  • NSW - Other
  • Permanent / Full Time

For a confidential discussion, please contact:

Nyssa Folvig
Recruitment Consultant
(08) 9225 6211
Call

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