As the General Manager, you will have a hands-on role within our clients business- developing and managing relationships to advance the company's goals of driving revenue and building partnerships. This will entail building and nurturing relationships with clients as well as working to meet day-to-day service obligations. You will need to be resourceful, tenacious, responsive, solutions-oriented and proactive internally and externally. The main responsibilities for this role will include:Building strong business relationships and maintaining existing client relationshipsLeading the sales operations team, managing and assigning technicians to projects and ensuring the team are engagedKeeping abreast of the latest tools and best-practice techniques across the industryOversee project quotations and negotiations Conducting quality reporting and auditing Troubleshooting operational issuesIdentifying strategic opportunities Developing tender documentsResolving client complaints - investigating problems, developing solutions, preparing reports and making recommendationsManaging stock and inventory Being held responsible for the company's P&L and managing debit and creditorsThe successful candidate must havePrevious Operations or General Manager experience Experience working in a B2B sales environment Demonstrable experience working with service level agreementsPrevious printer and service industry experience (desired)Excellent verbal communication and relationship building skillsThe ability to build relationships with internal and external stakeholdersThe ability to think logically and to develop solutionsA valid driver's licenseProvide a police clearance certificateWhat is offeredSecure long-term employment + incentivesBranded vehicleThis is a great opportunity for someone looking to further their career within the printer and service industry with a leading office solutions provider. 120000 AUD Australia - WA Perth CBD, Inner & Western Suburbs

General Manager

  • Longstanding customer centered company with a family feel
  • Servicing the education - government - and private sectors
  • Role Based in Albany - January 2021 start

As the General Manager, you will have a hands-on role within our clients business- developing and managing relationships to advance the company's goals of driving revenue and building partnerships. 

This will entail building and nurturing relationships with clients as well as working to meet day-to-day service obligations. You will need to be resourceful, tenacious, responsive, solutions-oriented and proactive internally and externally. 

The main responsibilities for this role will include:

  • Building strong business relationships and maintaining existing client relationships
  • Leading the sales operations team, managing and assigning technicians to projects and ensuring the team are engaged
  • Keeping abreast of the latest tools and best-practice techniques across the industry
  • Oversee project quotations and negotiations 
  • Conducting quality reporting and auditing 
  • Troubleshooting operational issues
  • Identifying strategic opportunities 
  • Developing tender documents
  • Resolving client complaints - investigating problems, developing solutions, preparing reports and making recommendations
  • Managing stock and inventory 
  • Being held responsible for the company's P&L and managing debit and creditors

The successful candidate must have

  • Previous Operations or General Manager experience 
  • Experience working in a B2B sales environment 
  • Demonstrable experience working with service level agreements
  • Previous printer and service industry experience (desired)
  • Excellent verbal communication and relationship building skills
  • The ability to build relationships with internal and external stakeholders
  • The ability to think logically and to develop solutions
  • A valid driver's license
  • Provide a police clearance certificate

What is offered

  • Secure long-term employment + incentives
  • Branded vehicle

This is a great opportunity for someone looking to further their career within the printer and service industry with a leading office solutions provider.


To apply please click APPLY and attach a MS Word version of your resume. 

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