The RoleMouritz Air Conditioning is seeking a Service Department Administration Team Leader to oversee the administration and coordination of the daily operations at their Willeton office to ensure we provide on-time and quality service to our air conditioning service and repairs clients.You will liaise and report to the external Service Team Leader & Operations Manager and be responsible for but not limited to:Daily coordinate up to 8 on-road technicians and lead 3 department staffEnsure Service Procedures and Policies are followedReceive and review correspondence between clients, staff, and techniciansReport technicians’ presentation, performance, and work qualityMaximise Service opportunitiesAnalyse and approve electronic proceduresAbout YouIdeally you will be customers service centric and have strong administrative skills. To be suitable for this position you have:Experience working in a high-paced working environment Well-rounded in MS Office Skills Ability to manage procedures and to problem solve (think outside the box)Excellent communication and interpersonal skillsPrioritisation skillsExperience as a team leader in the building or construction industry (desired)Our ClientMOURITZ Air Conditioning is an award-winning air conditioning family-owned and run business with over 45 years success serving the Perth community. Motivated to deliver the "Trust" clients expect from their   Sales, Installation, and Service-Repairs & Trade Sales for Home and Commercial Air Conditioning systems.For a confidential discussion, feel free to contact Natasha Nel @ 11 Recruitment on 08 9225 6211.  95000 AUD Australia - WA Perth CBD, Inner & Western Suburbs Willetton 6155

Service Department Team Leader

  • Based in Willetton
  • Join an award winning industry leader
  • Permanent role with a salary offering $70-85k

The Role

Mouritz Air Conditioning is seeking a Service Department Administration Team Leader to oversee the administration and coordination of the daily operations at their Willeton office to ensure we provide on-time and quality service to our air conditioning service and repairs clients.

You will liaise and report to the external Service Team Leader & Operations Manager and be responsible for but not limited to:

  • Daily coordinate up to 8 on-road technicians and lead 3 department staff
  • Ensure Service Procedures and Policies are followed
  • Receive and review correspondence between clients, staff, and technicians
  • Report technicians’ presentation, performance, and work quality
  • Maximise Service opportunities
  • Analyse and approve electronic procedures

About You

Ideally you will be customers service centric and have strong administrative skills. To be suitable for this position you have:

  • Experience working in a high-paced working environment 
  • Well-rounded in MS Office Skills 
  • Ability to manage procedures and to problem solve (think outside the box)
  • Excellent communication and interpersonal skills
  • Prioritisation skills
  • Experience as a team leader in the building or construction industry (desired)

Our Client

MOURITZ Air Conditioning is an award-winning air conditioning family-owned and run business with over 45 years success serving the Perth community. Motivated to deliver the "Trust" clients expect from their   Sales, Installation, and Service-Repairs & Trade Sales for Home and Commercial Air Conditioning systems.

For a confidential discussion, feel free to contact Natasha Nel @ 11 Recruitment on 08 9225 6211.

 

An email confirmation will be sent to you on receipt of your application; it is not necessary to call our office to verify receipt. We handle all applications according to our Privacy Policy - www.11recruitment.com.au/privacy.html

Job hunting tips & advice

>