Sales & marketing
Skills testing by 11 Recruitment
We conduct comprehensive testing to determine a candidate's abilities in sales and marketing. This covers a broad range of activities that highlight any strengths or weaknesses that may exist.
Below are examples of the types of skills testing that are conducted by 11 Recruitment talent sourcing team. Many other tests are available upon request.

Writing Samples
Writing Samples
Writing Sample - Advertising/Marketing
Writing Sample - Email
Writing Sample - Market Research
Writing Sample - Sales Correspondence
Writing Sample - Social Media (Blog)
Business Etiquette
Office Telephone Etiquette
Sales Concepts
Marketing Fundamentals
Microsoft Outlook 2016
Inbound Sales Skills
Outbound Sales Skills
Customer Service Skills Survey
Technical Terminology
Long answer sample question
Scenario
Write a brief blog post letting the followers of XYZ Corporation know that the new model of the digital music player, the "XYZ 10", will be released on August 10th.
It will have twice the storage capacity of the previous model and come in three different colours: red, green, and blue. The XYZ 10 will retail for $199 and the previous model, the XYZ 9, will have a price cut of $50.
There will be events at all XYZ stores with free giveaways and a 10% discount for the first 10 people at each location. For the blog post:
Directions summary
Click your mouse inside the writing tablet (white box) that is surrounded by the blue border to begin typing.
Once you begin typing, a timer will appear to show you how much time you have remaining in which to complete your sample. Once you begin typing, a "submit" button will appear so that you may submit your writing sample.
If you use the entirety of the time limit provided, your work will automatically be submitted for you.
Multiple choice sample questions
While spending time building rapport with your customer, you should keep in mind:
- 1How you've built rapport with your previous customers
- 2The time set aside for your appointment
- 3If your appointment is during your customer's lunch hour
- 4An interruption of conversation, such as a phone call, could cause you to start over
When meeting a new customer for the first time, what can you do to help prepare?
- 1Have a proposal typed and ready to sign
- 2Research the company
- 3Make sure you have a new briefcase
- 4Ask your client's receptionist for help with your meeting
An objection is your customer's way of saying:
- 1That your product costs too much
- 2That they need to check with their boss before making a decision
- 3That they are not going to buy from you
- 4That they need more information
What is the goal of asking your customers questions?
- 1to allow your customer to share their purchasing process with you
- 2to let them know you're in control of the meeting
- 3to uncover any dissatisfaction they may have and challenges they may be experiencing
- 4to make sure they understand the benefits of your questions
A good opening should always:
- 1Concentrate on the customer's needs
- 2Be at least 15 minutes long
- 3Involve your customer's Admin Assistant
- 4Include a personal story about yourself
Taking the time to open your sales call properly will:
- 1Guarantee you a sale
- 2Help you establish credibility and professionalism in the eyes of your customer
- 3Allow time for you and your customer to go out to lunch
- 4Guarantee you that the customer will disclose all important information regarding their needs
When making product recommendations to your customer, it's crucial that you:
- 1Point out the features and benefits of your products for the company
- 2Let them know you can't guarantee the product price will be the same tomorrow
- 3Show them that you're using the product
- 4Let them know they can return it if necessary
During your sales presentations, if your customer states that they like some of your competitor's products, you should:
- 1Tell them how much better your products are
- 2Respect their opinion and remind them of your products' strengths and fit for their company
- 3Ask them if they've read the fine print on the competitor's brochure
- 4Ignore the comment and ask them to sign your contract