Recruitment of a Sales Consultant

How we recruited a Sales Consultant for a financial management consultancy

Our client

Our client is passionate about financial management and helping their customers achieve their financial goals. They provide financial education to help customers better manage their finances and gain better understanding of investments. 

  • Location - Fremantle, WA
  • Industry - Finance
  • Size - 20 employees

We applied our three-phase service delivery model for this recruitment drive.

Video job advertisement

Social media algorithms favour videos over still content, so we create video advertisements for all vacancies to help source our candidates.

We take full advantage of this unique and highly effective form of candidate sourcing in order to reach the right candidate at the right time. 

We post our videos on Twitter, LinkedIn and Facebook. They are posted on these platforms 10-20 times, based on relevance. Our videos typically receive over 1,000 views within the first 24 hours.

Job advertisement

We constantly refresh, rewrite and reformat our job advertisements to optimise the quality of applications received. Our approach is aggressive - we post around 20 advertisements for every permanent job. Advertisements are posted on:

  • Job boards - Seek, Adzuna, Glassdoor, Indeed and Jora
  • Social media - LinkedIn, Facebook and Twitter
  • 11 Recruitment's website

On average, our advertisements receive over 100 applications and perform well above the market benchmark for Seek, shown in this graph.

Sales Consultant

  • Want to work for an innovative and forward-thinking Australian company?
  • Want to be part of a business that makes a difference?
  • Do you want a real career path where money talks?

Retained Search

The role

The main duties for this role will include:

  • Making appointments with potential clients and meeting them face-to-face 
  • Educating clients on what investment options are available to them, while understanding their current financial situation and future requirements 
  • Writing up proposals and maintaining post-sale relationships
  • Closing sales deals
  • Working effectively within a team, with a solutions-driven and collaborative focus
  • Attaining and tracking customer feedback from internal stakeholders for continual service improvements
  • Representing the company at industry events and networking meetings

About you

The successful candidate will need:

  • The ability to quickly build rapport and trust with clients – you will need to really listen to your clients and take time to fully understand their circumstances and investment goals in order to educate them on the financial options available to them
  • A tertiary qualification in finance, law, business, economics or similar desirable but not essential 
  • Experience of selling timeshares or a being a finance broker advantageous
  • Excellent negotiation and influencing skills 
  • The ability to think on your feet
  • Strong written and verbal communication skills  
  • High computer literacy skills including strong skills in MS Office Suite – previous use of a CRM system is desirable 
  • Strong business commercial acumen, with proficiency interpreting and understanding financial information
  • Strong resilience
  • Integrity in every aspect of how you work
  • Willingness to travel locally and nationwide
About our client
Our client genuinely cares about their customers and how they invest their retirement money, to ensure they are well prepared for the future. They educate individuals on retirement investment structures and introduce them to carefully selected professional services providers, who provide advice to help maximise savings, minimise tax and ultimately build a better future.

Assessment Matrix design

Our in-house designed, custom made software generates an Assessment Matrix, which is our blueprint for the recruitment process. Our process consists of screening, interviews, document verification, skills testing, personality profiling and reference checks.

Ticks indicate the point at which each criteria is addressed. More importance criteria are checked multiple times throughout the recruitment process.

Selection criteria







Degree educated Business/Finance/ Law/Economics  (pref but not essential)


Desirable - timeshare/mortgage broker experience

Must be solutions orientated

Resilient with excellent customer service skills

Must be able to think on their feet

Excellent negotiation skills

Planning and scheduling appointments experience

Ability to work under pressure

Previous stakeholder management experience

Ability to understand & interpret financial information

Ability to do produce demonstrations / presentations

MS Office Intermediate


Work location – Fremantle  

Prepared to travel and work hours to suit clients

Verify LinkedIn CV vs CV submitted

Accept expected salary ($190k)

Previous warning of termination?

Will you pass a drug test?


Dominance - 69%

Influence - 55%

Steadiness - 19%

Compliance - 47%

Forms signed

Health / police check

Signed document - tell the truth

Docs verified

Driver’s licence

Citizen AU / NZ or PR

Medical Check

Probity Check

DISC profiling

Similar to people, jobs have their own behavioural profile that is based on duties, environment and communication. We create a profile for every job vacancy, enabling us to match an applicant's behaviour against that of a specific role.

We use DISC, which examines the following attributes:

  • Dominance - accomplishing results, the bottom line, confidence
  • Influence - persuading others, openness, dependability
  • Steadiness - cooperation, sincerity, dependability
  • Compliance - quality, accuracy, expertise

DISC profile - Sales Consultant

Sales Consultant

Shortlisted candidates

Candidate A

Candidate B

Candidate C

Behavioural adaptation by candidates to match the job profile:

Candidate A

Candidate B

Candidate C


Our aim is to produce a strong shortlist by sourcing widely. We measure every stage in our recruitment process to ensure we meet this key objective.

Our service comes with an extended 18-month replacement guarantee. This guarantee means our interests are mutually aligned - to recruit high achievers who will excel and stay.

Video views


Applications received


Interviewed by 11 Recruitment




Interviewed by client





"Ashleigh was fantastic and kept us in the loop during the whole process, provided detailed information about the candidates and keep searching until we were totally satisfied with the individual we finally employed.

A very pleasant experience for us as business owners and a great company to deal with."

Looking to recruit?

Christian Madsen | Managing Director

Want to recruit?

Click the button to request your free quote or call me on (08) 9225 6211 if you have any questions.